WE PLAY RAIN OR SHINE
If it looks like rain please bring wet weather protection (ponchos & raincoats). Umbrellas are not permitted into the venue.
TICKETS
All tickets available through Ticketmaster.com.au and 136 100. This is a licensed event. All patrons, including minors & babies, must have a valid ticket for entry. Please note that Companion Cards can only be used when purchasing General Admission tickets.
Meet & Greet VIP Experience package and Smile Package Conditions include:
- Package details subject to change without notice
- All VIP packages are non-transferable; NO NAME CHANGES are permitted under any circumstances
NO REFUNDS or EXCHANGES: all sales are final. You will receive an email 2-3 days prior to the performance date with instructions for your VIP Experience. Please note this offer is not valid for tickets purchased via Fan to Fan Resale. By participating in any event with Rob Thomas, you hereby agree that your name, photographic and/or video image, and voice may be used in any media, whether now known or hereafter invented, throughout the world for any purpose whatsoever. Contact Wonderful Union support at help.wonderfulunion.com
RELEASE: You release, and agree to indemnify and hold harmless, Rob Thomas, and his respective officers, directors, employees and agents (the "Released Parties") from and against all claims (known and unknown), liabilities, injuries, death, loss and/or damages of any kind arising from your participation in the VIP Package and/or meet & greet, or the acceptance, possession or use or misuse of the package or any related prizes. You assume all risks associated with the VIP Package or use or misuse of any related prizes, and you agree that the Released Parties will not be responsible or liable for any injury, harm, death, damages, costs or expenses.
Customer Support: If any fans have questions about the VIP offer, please direct them to help.wonderfulunion.com. Our support team will be able to help address any issues/concerns they have. VIP instructions are also posted on the Live Nation website 48 hours before each event.
MINORS
All patrons, including minors & babies, must have a valid ticket for entry.
Please refer to our Babes in Arms Policy.
All minors under 18 years of age who have purchased a ticket will only be permitted into the concert site if they are accompanied by their parent/ step-parent or legal guardian. If a minor is NOT ACCOMPANIED by their parent/ step-parent or legal guardian they will be refused entry to the concert and they will not receive a refund on their ticket.
SET TIMES & LINE-UP
Occasionally changes to the line-up and / or program times occur that are out of the Promoters control. The Promoter reserves the right to change the line-up and/ or program times without prior notification.
WHAT TO BRING
Picnic rug and hamper, jacket, sun hat, sunscreen, sealed plastic bottled water/soft drink (only), comfy shoes and good vibes. For seating, see below. Empty aluminium or plastic water bottles are permitted to be brought into the venue for free filling at the water stations.
SEATING
All reserved seating tickets include a dedicated seat.
Meet & Greet VIP Experience package, Smile Package, Platinum and Gold seating are standard high back chairs, located on the Deck.
Silver seating is low-to-the-ground beach style chairs, located on the grass.
General Admission ticket holders will need to bring their own picnic rug or seat if desired.
Low-to-the-ground beach style chairs are recommended in the General Admission area. High back (deck/camping) chairs are permitted, however will be positioned at the rear of the venue.
A seating area is provided for those with wheelchair requirements.
My General Admission tickets say "GENADM" but have row and seat number on them - what does this mean?
This is for ticket tracking purposes only. This information does not mean you have a reserved seat for the event - ONLY Meet & Greet VIP Experience package, Smile Package, Platinum, Gold & Silver tickets come with reserved seating.
PUBLIC TRANSPORT
There are a range of public transport options connecting you to Kings Park & Botanic Garden. Please refer to the Transperth Journey Planner to plan your journey.
BUS SHUTTLE SERVICE
Shuttle buses run along Lovekin Drive & May Drive from 4pm - 7pm, picking up patrons at the lighting towers and delivering to main gate (Gate 1). Please note this is a ONE WAY SERVICE ONLY, helping inbound patrons to enter the show. There are no return shuttle services. We kindly ask for a gold coin donation for this service – all proceeds go to Ronald McDonald House Perth.
FOOD
A wide range of food options to suit all tastes and budgets will be available for purchase at the venue. Visit jdsfastfoods.com.au to view food vendors in attendance, menus and to pre-order grazing boxes. Patrons can also visit ticketmaster.com.au to pre-order grazing boxes. To view the grazing boxes click here. Alternatively patrons may bring their own food/picnic. Please be aware of prohibited items listed under “Not Permitted”.
NOT PERMITTED
Strictly NO BYO alcohol and NO glass items. This is a fully licensed event. No tables or umbrellas, professional SLR cameras, video or recording equipment, metal cutlery, wine spikes, bean bags, tents or sun shelters. The Botanic Garden is a smoke free venue.
CONDITIONS OF ENTRY
All bags are subject to a safety and security search upon entry. No Pass Outs.
PARKING
Available along Lovekin, Forrest and May Drives. A drop off zone is located at the venue entrance on Lovekin Drive. ACROD Parking is located on Forrest Drive in close proximity to the DNA Tower. Access Forrest Drive via Park and Poole Avenue entrances, Crawley.
IMPORTANT INFORMATION:
Parking, road closures and exit from the venue on concert days at Kings Park & Botanic Garden has recently been updated. Please click here and read this information thoroughly prior to planning your travel to and from the event.
ENQUIRIES
Mellen Events on (08) 9383 3534 or info@mellenevents.com
